Return&Refund
You may return most new, unopened items within 30 days of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at E-mail fipcare@yeah.net. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Return Shipping fee
We will send you a return shipping label together with instructions if it's ours mistakes,
for example, damage or incorrect items.
We won't send you a return shipping label or cover the return shipping fee if it's that you don't need the parcel or return partial goods.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like used or quality harmed and something else affect the second-selling. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
And you can E-mail us to remind us for the returned parcel delivery, in this way you can get the refund payment.For the parcel that you returned with your own label, please notify and remind us the delivery of returned items.
For the parcel that you returned with your own label, please notify and remind us the delivery of returned items.
